Synessa
Interactive demo · self-guided

Four minutes through the product.

Synessa
your-ai-agents
4
Agents monitored
77
Avg quality / 100
$9,600
Monthly spend
$5,034
Savings available · 52%
1
Open alert
● Improving
Aria
Customer support
78
quality / 100 · −54% bill available
● Needs attention
AcmeBilling Triage
Billing routing
64
regression flagged 3 days ago
● Healthy
DocsBot
Developer docs
84
stable for six weeks
● Healthy
Onboarding Coach
In-app onboarding
80
steady, cost headroom
Synessa
aria · dashboard
Aria · AI customer-support agent

Answers customer questions from a product knowledge base. About 200,000 conversations a month.

Evaluate
How good is it, and is it holding up?
0
Quality / 100
Optimize
How much better could it be?
78 → 78
Quality, optimized
Cost
Can it run cheaper at the same quality?
−0%
API bill, routed
Synessa
aria · evaluate · overview
Quality over the last 12 weeks
Week 5 · quality dip detected Week 7 · fix shipped
9%
Wrong-answer rate today
~0
Wrong answers a month at this volume
3
Regressions caught by the suite
Synessa
aria · evaluate · by question type
Pass rate by question type · 60-check suite
Simple fact lookupsStrong100%
Multi-step answersWatch67%
Vague or tricky questionsWeak33%
Knowing when to say "I can't help"Weak40%
Why this matters
The weak spots are precisely targetable. Each one maps to a specific, low-effort change in the next step.
Synessa
aria · optimize · overview
Baseline today → backtested result
Quality
78 → 89
Wrong answers
9% → 3%
Refusals correct
70% → 90%
Variance
±3.2 → ±1.4
The top 3 changes
1
Add a grounding safety check
Answer only from the docs; admit when it doesn't know.
wrong answers 9% → 5% · correct refusals +20%
Low effort
2
Improve how it finds information
Search with multiple phrasings, re-rank what comes back.
+9 quality points
Low effort
3
Turn on response caching
Reuse stable context between questions.
45% cheaper · no quality change
Low effort
Synessa
aria · optimize · model options
Each dot is a model option · up and left is better
Cost per conversation → Quality → Budget · 69 Current · 78 Reasoning · 87 Premium · 85
The trap this avoids
The premium model costs 3× more per conversation and scores 85. The optimized build of the current model scores 89.
Synessa
aria · cost · overview
Routes to a lower bill · they overlap, so they don't simply add up
Managed API routingManaged serviceup to −50%
Send each request to the cheapest model that still passes the quality bar, with caching and token tuning folded in. We run and tune it.
Cheaper default modelBacktested decisionup to −30%
Swap the everyday default for a cheaper model proven to hold quality on a replay of real traffic.
Caching & dedupeConfigup to −15%
Reuse stable context, serve repeat questions from cache.
Prompt & token tuningConfigup to −8%
Compress prompts, trim output length where quality plateaus.
Synessa
aria · cost · managed routing
Where the requests actually go
Simple · 50%
→ light model
Standard · 30%
→ mid model
Complex · 20%
→ frontier
Request typeTodayRoutedQuality
Simple lookups · "what's the rate limit?"$0.021$0.004Held
Standard answers · multi-step, one topic$0.021$0.012Held
Complex / sensitive · edge cases, refusals$0.021$0.020Held
1 · Classify
difficulty scored in milliseconds
2 · Route
cheapest model that still passes
3 · Cache
stable context reused
4 · Guard
auto-fallback if a tier slips
Synessa
aria · the loop · monthly report
Monthly quality report · example month
Lift confirmed
89
Quality this month ▲ from 78
$2,280
API spend saved this month
3
Improvements shipped
Queued for next month
→
Lift refusal handling 90% → 95%few-shot refusal examples, backtest scoped
→
Re-baseline after the next model updateprovider releases are scored before they reach traffic
→
Add 6 checks for the new returns flowyour product changed, so the suite changes with it
Synessa
the loop · summary
One managed loop produced every number in this demo
78 → 89
Quality, backtested before shipping
days
To catch a silent regression
−54%
API bill, quality held
1
Measure.A 60-check suite from your policies, graded on your real traffic. Free build.
2
Improve.Low-effort changes, backtested, shipped with your team's approval.
3
Route.The managed routing layer that cuts the bill while the suite holds quality.
4
Keep it running.Monthly: what moved, what we fixed, what's queued next.
Illustrative worked example built on a public customer-support benchmark and modeled economics. Figures show the method and are consistent across this demo and synessa.com; they are not a measurement of your systems. Use ← → arrow keys to move between steps.